Shipping: Not Free, Just Worth It

We’re a small Harlem shop, not a mega warehouse. That means no free shipping—but every box is packed with care like it’s going to family.

Fast(ish) Shipping

Order by 12PM ET, and we’ll hand your package off to USPS or UPS the same or next business day. 

In Store Pickup

Live nearby? Pick it up at 191 Malcolm X Blvd (between 119th & 120th).
Pickup Hours: Tuesday–Sunday, 12–7PM. Free and friendly.

Shipping Rates

Rates are calculated at checkout—based on what you order and where you are. No guesswork, just real time pricing.

International Orders

We ship worldwide with DHL. Duties and taxes (like VAT) may apply once it hits your country. Those are on you.

Lost or Damaged?

We’ll work with the carrier to make it right. Just reach out—we’re real people who care.

30-day hassle-free returns • Keep original packaging • Full refund or store credit •

We cover return shipping on defective items

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four days of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. 

If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.